Authenticity Guarantee
At Indulge PS, authenticity is the cornerstone of our business. We believe that every customer deserves the assurance that their investment in luxury items is backed by genuine quality. Here’s how we ensure that every piece in our collection is authentic.
Sourcing with Integrity
We source our pre-loved items through a carefully vetted network of trusted suppliers and private collectors both locally and internationally. Each piece is hand-selected to meet our stringent standards of quality and authenticity, ensuring that we only offer the best to our customers.
Comprehensive Authenticity Checks
Every item that enters our collection undergoes a meticulous multi-point inspection by our team of experts. This process includes:
- Detailed Examination – We thoroughly inspect the item’s stitching, materials, hardware, serial numbers, and brand markings to ensure they align with the manufacturer’s specifications.
- Professional Authentication Services – For high-value items or brands with complex verification needs, we work with industry-recognized third-party authenticators who specialize in luxury brand verification.
If you ever have any doubts, you can rest assured knowing that we offer full support. Trust is the foundation of our business, and your confidence in our products is our top priority.
Pricing
All prices mentioned on this website are indicative prices inclusive of all charges, delivered only to Colombo, Sri Lanka. If you require the items to be delivered to any other country, please get in touch for pricing.
Please note that prices are subject to change based on exchange rate fluctuations.
Despite our best efforts, the products listed on our site may be incorrectly priced. Please note, in any case, the price change due to a system glitch, we are not obliged to sell the product for the incorrect price.
Product Description
The products may vary slightly from photos due to lighting, device screen brightness, and other uncontrollable variables, and measurements may have a minor variance. We will strive to derive photos to the best description of its real condition as much as possible.
Buyers should take responsibility for obtaining any further information and clarification on the products prior to making the purchase as our items sold are non-exchangeable and non-refundable.
How to Shop
Browse our curated collection: Explore our website to find the best offers. We continuously update our inventory to bring you the most desirable products.
If interested in any item, please feel free to get in touch with us by WhatsApp and we will be happy to provide detailed information required.
When you are confident & happy and decided to purchase, you may place the order via the website or WhatsApp.
Stay updated: Once you’ve placed your order and relevant payment is made, we’ll keep you informed every step of the way. We’ll notify you about any updates. Rest assured that we’re committed to providing transparent and timely communication.
Payment
Currently, payments are accepted only by BANK TRANSFER.
We understand the importance of flexible payment methods that suit our customers’ preferences.
In order to confirm your order, we require a payment of 30% – 50% (non-refundable and non-transferable) of the total amount. Once your product arrives in Colombo, we will notify you and the remaining balance needs to be settled in full before delivery.
Payment Plan
In case you wish to pay by installments, we got that covered too:
- You may reserve the item with a deposit of 30-50% down-payment (non-refundable and non-transferable) to secure the item with 60 days to complete the balance payment.
- Required to make a payment within 30 days of placing the order & balance within 60 days as agreed.
- We will deliver your order once the full payment has been received on our side.
Timely Delivery
We strive to ensure timely delivery of your orders. Our estimated delivery time is approximately 15-20 business days. We value your time and guarantee that your products will be delivered to your doorstep with utmost care and efficiency.
Return & Exchange Policy
At Indulge PS, we strive to ensure that every piece you purchase is authentic and meets your expectations. However, please be aware that we do not accept returns or exchanges.
To make sure your purchase is right for you, we encourage all buyers to ask any and all questions regarding the product before completing their purchase. We are here to assist you with any details or clarifications you may need.
